Focusing exclusively on efficiency and cost data helped management measure impact in the old era, though still necessary today they may no longer suffice. Do you know how social behaviors of your customers impact your bottom line? The technologies to support your business, such as your website or your cash register misses out on the social behaviors ….
Notes on Strategic Management Practices
Expanded notes from Chicago Booth Alumni Strategic Management Practices Issues monthly Group Discussion of selected topics and supporting articles
How Old Metrics may strand you strategically
Tagged with: Accenture, Bain, bigdata, Break-Through Thinking, business model, change, connected data, dashboards, Effectiveness, efficiency, Insight, metrics, mobile, model thinking, reporting, social media, statistics
Posted in Business Strategy, Leadership, Management
Posted in Business Strategy, Leadership, Management
What strategy will help Coca Cola and McDonald’s continue to Grow?
McDonald’s and Coca-Cola, two of America’s most iconic brands were the focus of the January 2015 discussion. Why pick on them? The market has been digesting repeated disappointments over quarterly earnings and fueling speculations about their future. The availability of…
Tagged with: Brand Value, Data, Fast Casual, Fast Food, Growth, McDonalds, Millenials, Quick Service Restaurants, TaB
Posted in Business Strategy, innovation, Management
Posted in Business Strategy, innovation, Management
Taking Aim at Corporate Leadership–
Jamie Dimon, Hugh McCall were just a few exemplary CEOs that were discussed this morning in our discussion around Leadership. Their ability to deliver, tough minded interactions with their boards, zero tolerance for non-performers and vision for their organization suggested…
Mobile Strategy–an imperative for your future
Note to readers: The graphic to the left was found After the October 18, 2013 discussion, inspired by articles listed at the bottom of this post. Does your near term performance hinge on your understanding of mobile technology, and…
Tagged with: connected organization, customer experience, digital, Facebook, Google, GPS, interactive technology, location, mobile, Search Engines, social, social networks, Twitter
Posted in Business Strategy, innovation, Leadership, Management
Posted in Business Strategy, innovation, Leadership, Management
Beyond Social Media, Creating Social Capital
Rich conversation and insights flowed on Friday morning when the Booth Strategy Discussion group happily pondered four key questions on the topic of Social Media, Not just for Marketing. This month, David Friedman of Bridgewell Partners offered to facilitate and…
Tagged with: Bowling Alone, Business, Dion Hinchcliffe, Ed Brill, Ernst & Young, Gary Becker, Google, Klout, knowlwedge management, Learning, LinkedIn, research, Robert D. Putnam, Ronald D. Burt, SERMO, Sloan Review, Social Capital, social media, Social Network Analysis, TurboTax, Twitter, VORP
Posted in Leadership, Management
Posted in Leadership, Management
For JC Penney and Ron Johnson experience counts, but which one will deliver growth?
When I noticed the battering Ron Johnson received for attempting to reposition and re-brandthe stalwart American department store JC Penney, I recognized a great case for peer learning among strategy as well as design thinking innovation professionals. Johnson seems to…
Tagged with: Apple, customer experience, Department stores, execution, Federated, interactive technology, JC Penney, McDonalds, pricing, retail stores, RH Macy, Ron Johnson, sales coupons, social media, Target, technology, user experience
Posted in Business Strategy, innovation, Leadership, Management
Posted in Business Strategy, innovation, Leadership, Management
